By Sharon Kasica
School Liaison Officer

When I present at INDOCs each month I always ask, "Who uses Military One Source"? I am shocked by the number of service members that have never heard of or used MOS.  It is an amazing resource and it's FREE!

Military OneSource is a free 24/7 information and referral service available by toll-free telephone and the Web to active duty, Guard, and Reserve (regardless of activation status) members and their families. The program is especially helpful to those who live at a distance from installation services or who can't easily seek assistance during traditional working hours. Their goal is to improve the quality of life of military families and the overall effectiveness of the military community. 

Support includes personalized consultations on issues such as deployment, child care, parenting, education, special needs, spouse training, career education, legal issues, consumer issues, travel, and money matters, as well as customized research describing community resources and appropriate military referrals. They also offer personalized online and telephone health coaching for stress management, weight loss, cardiovascular health, and a program for teens which provides health coaching to support weight management. 

Face-to-face counseling (up to twelve sessions per issue) in the local community is also available to service members and their families. These free non-medical, short-term, solution-focused sessions focus on issues such as normal reactions to abnormal situations (e.g. combat), couples concerns, work/life balance, grief and loss, adjustment to deployment, stress management, and parenting.  Face-to-face referrals are available in CONUS as well as Hawaii, Alaska, the U.S. Virgin Islands, and Puerto Rico. 

The interactive Web site at includes search and decision tools, locators for education and child care, educational materials, recordings, links to military and community resources, financial calculators, live online workshops, podcasts, discussion boards, e-newsletters, "E-mail a consultant," and, during tax season, online preparation and filing federal and state tax returns. 

Educational materials (booklets, CDs, DVDs, and electronic downloads) include topics on parenting and child care; deployment, return and reunion; education; finances; elder care; health and wellness; crisis support; and relocation. These can be ordered by phone or online. Materials and shipping are free to service members and families. Simultaneous language interpretation and document translation are also available.

All Military OneSource services and materials are available at no cost to service members and their families.  Go online today at to explore the myriad of services available.  Then dial 1-800-342-9647 to discuss your needs and concerns with a Military OneSource consultant who will help you assess the situation.  The consultant then may

â¢help you make a plan to resolve your issues or concerns,

â¢provide customized research,

â¢refer you to a self-help or support group,

â¢guide you to helpful resources in your community,

â¢refer you to a specialized telephone or online consultant for short-term counseling, and/or

â¢send you helpful educational materials.

Remember, your privacy is assured, and no one will know you have reached out for support unless there is a threat of harm to yourself or others.

So whether you need help researching car or boat insurance, filing your taxes, determining the best care for an aging parent, or finding the perfect vacation spot, let Military OneSource help you. Whether you are single or married, a parent or not a parent, this service can help with the issues that are important to your family.  And they will save you time and money by researching your questions; supplying solid, reliable information; and providing valuable services before a minor problem turns into a major one.

Sharon Kasica is the School Liaison Officer for NS Mayport.  If you have questions or feedback about this article, she can be reached via email at or by phone at (904) 270-6289 X1305 [office] or (904) 219-3894 [cell].  Or you schedule a meeting with her in Building One.

Stateside:  1-800-342-9647

En espanol llame 1-877-888-0727

TTY/TDD accessible 1-866-607-6794

Overseas:  access code *800-3429-6477

*Use acess code before dialing the toll free number.  Access codes found online.