By Yan Kennon
Naval Hospital Jacksonville Public Affairs Senior Writer
The National Committee for Quality Assurance (NCQA) again awarded Naval Branch Health Clinic (NBHC) Mayport with Patient-Centered Medical Home Level III Recognition in January 2017.
This is the highest level of recognition, and was awarded to NBHC Mayport's primary care clinics.
"NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology, and coordinated care focused on patients," said NCQA President Margaret E. O'Kane. "Recognition shows that Naval Branch Health Clinic Mayport has the tools, systems and resources to provide its patients with the right care, at the right time."
The Navy's approach to the Patient-Centered Medical Home is Medical Home Port, which places patients in the center of a collaborative team of caregivers - from doctors to case managers - led by the primary care manager.
"NCQA is the nation's gold standard," said Capt. Evelyn Tyler, NBHC Mayport officer in charge. "We're honored to be recognized for transforming primary care with our Medical Home Port teams."
To view the command's primary care doctors, download the free "NHJax" mobile app, or visit the command's website at www.med.navy.mil/sites/navalhospitaljax and select "Medical Home Port."
The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication, and patient involvement.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's web site (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
NBHC Mayport is one of Naval Hospital (NH) Jacksonville's six health care facilities located across Florida and Georgia. NH Jacksonville's priority since its founding in 1941 is to heal the nation's heroes and their families. Of its patient population (163,000 active and retired sailors, soldiers, Marines, airmen, guardsmen, and their families), about 85,000 are enrolled with a primary care manager and Medical Home Port team at one of its facilities. To find out more or download the command's mobile app, visit www.med.navy.mil/sites/navalhospitaljax.