By Yan Kennon
Naval Hospital Jacksonville Senior Writer
On the heels of its recent Joint Commission re-accreditation and Bureau of Medicine and Surgery Medical Inspector General (MEDIG) inspection, Naval Branch Health Clinic (NBHC) Mayport was awarded the National Committee for Quality Assurance (NCQA) Level III recognition for its Patient-Centered Medical Home (PCMH) Feb. 14.
NCQA Level III, the nation's highest level of recognition for patient-centric care, was awarded to all primary care clinics (Family Medicine, Internal Medicine and Pediatrics) of Naval Hospital (NH) Jacksonville-its hospital and all five of its branch health clinics across Florida and Georgia.
The Navy's approach to the Patient-Centered Medical Home is Medical Home Port, which places patients in the center of a collaborative team of caregivers-from doctors to nurses and case managers-led by the primary care manager.
Founded in 1990, NCQA is a private not-for-profit organization that works to improve health care quality.
Earning The Joint Commission Gold Seal of ApprovalÂ® during its re-accreditation process in January, NBHC Mayport was recognized for its continuing compliance with The Joint Commission's state-of-the-art, national standards of care.
"In achieving Joint Commission accreditation, Naval Hospital Jacksonville has demonstrated its commitment to the highest level of care for its patients," says Mark G. Pelletier, The Joint Commission's Division of Accreditation and Certification Operations chief operating officer.
The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Founded in 1951, it accredits more than 20,000 health systems in the U.S.
"Through sequestration, reduced budgets and civilian furloughs this past year, Naval Hospital Jacksonville continued to provide our nation's heroes and their families with world-class health care," said Capt. Gayle Shaffer, NH Jacksonville commanding officer. "This recognition and accreditation demonstrates that our Medical Home Port teams are making a positive difference in the lives of our patients."
The MEDIG team, after reviewing 60 programs (from research ethics to patient access) in January, offered a resounding endorsement of the command's safe, high-quality medical treatment.
To find out more about NBHC Mayport, visit the command website at www.med.navy.mil/sites/NavalHospitalJax.